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FIND YOUR VOICE
We get inside your brand, audience and existing channels to understand what is working and what needs to change. Then we define a social voice that feels recognisable to your brand and natural to the platform.
WHAT WE DO
The follower era is over, engagement is what counts.
An audience means nothing if no-one is actually paying attention. Dexerto generates 13x more engagements per follower than our competitors, giving us real understanding of what makes people react and share.
We apply the expertise from our channels to build social strategies and communities that get people talking on yours.
HOW WE WORK
BUILD THE RHYTHM & GROW
We create a clear content strategy, publishing calendar and mix of repeatable formats. Every post has a purpose, but the plan stays flexible enough to react when trends pop up.
ENGAGE CHAT
Publishing is only the beginning. We manage conversations, track audience response and use performance signals to keep improving the content. Our priority is always to talk with your audience, not at them.
OUR SERVICES
SOCIAL MEDIA STRATEGY
We define where your brand should show up, what each channel needs to do and how social can support your wider business goals.
SOCIAL LISTENING
We track what audiences are saying about your brand, category and culture. Giving you a live view of the conversations gaining momentum and the topics worth engaging in.
CONTENT PLANNING
We build always-on content calendars around brand priorities, audience interests and cultural moments. Structured enough to stay consistent. Flexible enough to move when the feed does.
CHANNEL MANAGEMENT
We handle the day-to-day running of your social channels, including scheduling, publishing, approvals and cross-platform coordination. Keeping every channel active and consistent.
COMMUNITY MANAGEMENT
We manage comments, conversations and audience interactions in your brand’s voice. Building stronger relationships while knowing when to respond, when to escalate and when to let the comments section do it's thing.
CASE STUDY
FAQs
Which social platforms do you manage?
All of them, TikTok, Instagram, YouTube, X, Twitch, Discord and any other emerging platforms. We have in house specialists with experience engaging audiences across platforms.
Can you manage our existing social channels?
We can take on full channel management or work alongside your internal social, marketing and customer service teams. Our team will build the model around what your teams need.
How do you handle content approvals?
We agree on the workflow upfront, including who approves what and how quickly decisions need to happen. Planned content follows a clear review process, while reactive posts use pre-agreed guardrails to ensure we stay on top of trending conversations.
Do you respond to comments and messages?
Of course! We can manage comments and community conversations using an agreed brand voice and escalation process. More complex customer service or sensitive issues are routed to the right people on your team.