Privacy Policy
Last updated: June 17, 2026
Welcome to Dexerto Limited's privacy policy. We respect your privacy and are committed to protecting your personal data. This policy explains how we look after your personal data when you visit dexerto.media (the "Site") and tells you about your privacy rights and how the law protects you.
1. Who We Are and How to Contact Us
We are Dexerto Limited, a company incorporated in England and Wales with registered number 08611030. Our registered address is 3rd Floor, 86–90 Paul Street, London, EC2A 4NE.
We have appointed a Data Protection Officer (DPO) responsible for overseeing questions about this policy.
DPO Name
Chris Marsh
DPO Email
General privacy enquiries
Postal address
3rd Floor, 86–90 Paul Street, London, EC2A 4NE
Telephone
+44 (0)20 3371 7226
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO) at www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns first — please contact us before approaching the ICO.
2. Changes to This Policy
We keep this policy under regular review. The "Last updated" date at the top reflects any changes. It is important that the personal data we hold about you is accurate — please keep us informed if your details change.
3. Third-Party Links
The Site may include links to third-party websites. We do not control those sites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every site you visit.
4. The Data We Collect About You
We may collect, use, store and transfer the following types of personal data:
- Identity Data — name, username or similar identifier
- Contact Data — email address, telephone numbers
- Technical Data — IP address, browser type and version, time zone, operating system, and other technology on devices used to access the Site
- Usage Data — information about how you use the Site
- Communications Data — your preferences for receiving communications from us
We also collect Aggregated Data (statistical or demographic data) which is not personal data as it cannot identify you.
We do not collect Special Categories of Personal Data (such as health, racial or ethnic origin, or political opinions) through this Site.
5. If You Fail to Provide Personal Data
Where we need personal data to fulfil a request or legal obligation, and you do not provide it, we may not be able to assist. We will notify you if this is the case.
6. How We Collect Your Personal Data
- Direct interactions — when you submit an enquiry form, contact us, or otherwise provide information voluntarily
- Automated technologies — as you interact with the Site, we automatically collect Technical Data via cookies, server logs, and similar technologies. See Section 9 (Cookies) for more detail.
7. How We Use Your Personal Data
We only use your personal data when the law allows. The table below sets out our purposes and the legal bases we rely on:
PurposeData TypesLegal Basis
Responding to enquiries and contact form submissions
Identity, Contact
Contractual necessity / Legitimate interests
Operating and improving the Site
Technical, Usage
Legitimate interests
Analytics and understanding how the Site is used
Technical, Usage
Legitimate interests
Complying with legal obligations
Identity, Contact
Legal obligation
Sending communications where you have opted in
Contact, Communications
Consent
We do not serve advertising on this Site. We do not use your data for advertising personalisation, retargeting, or audience profiling for commercial purposes.
Legitimate Interests
Where we rely on legitimate interests, we assess that our interests do not override your rights and freedoms. You have the right to object to processing on this basis — contact our DPO for details.
Marketing
We will only send you marketing communications if you have opted in. You can withdraw consent at any time by contacting us or using the unsubscribe link in any communication.
8. Disclosures of Your Personal Data
We may share your personal data with:
- Service providers — IT infrastructure, hosting, and analytics providers acting on our behalf under strict data processing agreements
- Professional advisers — legal, financial, and insurance professionals where necessary
- Regulatory and government authorities — where required by law
- Business transferees — in the event of a merger, acquisition, or asset sale
We do not sell your personal data. We do not share your data with advertising or marketing partners.
9. Cookies
The Site uses cookies for essential functionality and analytics. No advertising cookies are used.
You can manage preferences via the cookie banner on your first visit, or through your browser settings. Disabling certain cookies may affect Site functionality. For full details, see our Cookie Policy.
10. International Transfers
We may transfer your personal data outside the UK. When we do, we ensure appropriate safeguards are in place — such as the UK's International Data Transfer Agreements (IDTAs) or adequacy decisions. Contact us for details of the specific mechanism used.
11. Data Security
We have appropriate security measures to protect your personal data from accidental loss, unauthorised access, alteration, or disclosure. Access is limited to those with a business need to know, and they are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected data breach and will notify you and the ICO where legally required.
12. Data Retention
We retain personal data only as long as necessary for the purposes collected, including satisfying any legal, regulatory, or accounting requirements. Usage and analytics data is typically retained for no longer than 26 months. Contact enquiry data is retained for up to 3 years unless a longer period is required by law.
We may anonymise personal data for research or statistical purposes, in which case it may be used indefinitely without further notice.
13. Your Legal Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Erase your data (in certain circumstances)
- Object to processing based on legitimate interests
- Restrict processing in certain circumstances
- Port your data to another provider
- Withdraw consent at any time where we rely on consent
To exercise any of these rights, contact our DPO at dpo@dexerto.com. We aim to respond to all legitimate requests within one month. We may need to verify your identity before processing a request.
14. Glossary
Legitimate Interests — the interest of our business in conducting and managing our operations in a way that enables us to provide you with the best service and experience.
Performance of Contract — processing necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into one.
Legal Obligation — processing necessary for compliance with a legal obligation to which we are subject.